SIMS Software’s Managed Services & Consulting team is dedicated to maximizing our customers’ return on investment and delivering a world-class experience. Our team is comprised of experienced FSOs, CPSOs and security managers, SQL engineers, software developers and program managers who understand every aspect of industrial security. In addition to being SIMS trainers and product experts, they also offer a wealth of knowledge on best practices, industry trends and government regulations impacting our clients.
Our Managed Services & Consulting team offers a full suite of services, including:
- Evaluations – detailed reviews of your security program requirements, recommendations for optimal usage of the SIMS product, and coordination of scripts and reports with our developers.
- Migration Management – comprehensive migration planning and scripting, including the migration of multiple SIMS databases into a central corporate database. For new customers, we assist with SIMS system setup, cutover planning and the migration of current security records into SIMS.
- Inspection Preparation – preparation assistance for security reviews, including SIMS setup, organization and the creation of reports and documentation.
- Upgrades – on-site upgrades performed by a SIMS technical support professional ensure that you’re leveraging the latest features.